Our school is in the process of migrating from school-managed to family-managed iPads. I think it is a good move since it will allow us to better differentiate the iPads for each learner. However, getting there is a bit of a slog.
Today I created these directions to help parents whose children either didn’t receive or managed to delete the iTunes email letter which allows them to redeem a gifted app. Fortunately, the sender is not charged for the app until it is redeemed. There is no additional charge incurred to resend the gifting letter. You can find an easier to print version here.
iTunes – How to Regift and App
Occassionally, your child may not receive or may delete the iTunes email message letting him or her download an app you have gifted to them. Fortunately, you are not charged for an app until it is redeemed, and it is easy to resend the gifting message. Follow the steps below.
Open iTunes on a computer.
Click on the iTunes Store.
Sign in with your account.
In the Quick Links section click on Account.
Scroll down to Purchase History. Click on Manage Gifts.
Locate the gift.
Locate the gift you sent to your child. Click on View.
Click Resend Gift.
Your child will receive another email message containing a link which allows them to redeem the gift.
Thank you.
Thank you for sending the link again. If your child still does not receive the email, please double check the address to which you sent it. If you sent it to the wrong email address, go back to the app in the app store and gift it to the correct address.